| Contact | 8-1-1 | quebec.ca/en/health/finding-a-resource/info-social-811 |
| Information | Telephone line providing access to health and social services information, assessment, and support 24 hours a day, seven days a week. Seniors can speak with nurses and social workers who provide: mental health assessment and guidance, crisis intervention support, information about available mental health and social services for older adults, navigation assistance to appropriate resources, and referrals to specialized services. Aims to ensure seniors receive appropriate care and support in timely manner. |
| Service area | Quebec |
| Resource type | Telephone |
| Support types | Crisis support, wellness support |
| Target demographics | Seniors, older adults |
| Serves children (0–12) | — |
| Serves youth (13–17) | — |
| Serves adults (18+) | Yes |
| Serves families | — |
| Languages spoken | English 🍁, French ⚜️ |
About this directory of supports
Navigating mental health support can be challenging during emergency situations, such as Canada's ongoing wildfires. This comprehensive guide aims to simplify that journey by providing a curated list of evidence-informed and free mental health and well-being resources available across Canada to all communities.
Whether you or your family members are in need of immediate assistance through crisis support, seeking ongoing wellness supports, requiring tools to help navigate further resources, or looking for counselling services, this resource list is designed to help you find the right support to maintain and enhance your mental well-being before, during, and after an emergency.
Although the majority of these resources are tailored to meet the needs of the broader community in Canada (adults, youth, children, and families), a smaller subset of these resources are tailored to specific occupational groups — including public safety personnel (PSP), health care providers (HCP), military members and Veterans — as well as to equity-deserving groups like Indigenous populations, BIPOC communities, and LGBTQ2SIA+ individuals.
Please select the resource that is best tailored to your own needs.
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Government of Quebec: Ministry of Health and Social Services
Telephone line providing access to health and social services information, assessment, and support 24 hours a day, seven days a week
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Healing by Talking Program
A free telephone counselling service provided by the government of Nunavut’s Department of Health
Contact 1 (888) 648-0070 Information A free telephone counselling service provided by the government of Nunavut's Department of Health. Service area Nunavut Resource type Telephone Support type Wellness support Target demographic General population Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families — Language spoken English 🍁 -
HealthLine 811
Education and support line available to the people of Saskatchewan for confidential, 24-hour advice about health, mental health, and addictions
Contact 8-1-1 | saskatchewan.ca/residents/health/accessing-health-care-services/healthline Information Confidential, 24-hour health, mental health, and addictions advice, education, and support line available to the people of Saskatchewan. Service area Saskatchewan Resource type Telephone Support type Wellness support Target demographic General population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families Yes Languages spoken French ⚜️, English 🍁, Arabic 🇸🇦, Cantonese 🇭🇰, Hindi 🇮🇳, Inuinnaqtun 🇳🇺, Inuktitut ᐃᓄᒃᑎᑐᑦ, Japanese 🇯🇵, Khmer 🇰🇭, Korean 🇰🇷, Punjabi 🇮🇳, Simplified Chinese 🇨🇳, Traditional Chinese 🇨🇳, Somali 🇸🇴, Spanish 🇪🇸, Ukrainian 🇺🇦, Urdu 🇵🇰, Vietnamese 🇻🇳 -
Hope for Wellness Helpline (Telephone)
Immediate culturally competent, telephone crisis intervention counselling support for First Nations and Inuit. Open 24/7
Contact 1 (855) 242-3310 Information Immediate culturally competent, telephone crisis intervention counselling support for First Nations and Inuit. Open 24/7. (Cree, Ojibway, and Inuktitut speakers available upon request.) Service area National Resource type Telephone Support type Crisis support Target demographic Indigenous population Serves children (0–12) — Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Languages spoken English 🍁, French ⚜️, Cree ᓀᐦᐃᔭᐍᐏᐣ, Ojibway ᐊᓂᔑᓈᐯᒧᐎᓐ, Inuktitut ᐃᓄᒃᑎᑐᑦ -
Indigenous Support Line
The support line is for First Nations, Métis, and Inuit peoples in Alberta. Hours are 12 p.m. to 8 p.m., Monday to Friday
Contact 1 (844) 944-4744 or 8-1-1 Information The support line is for First Nations, Métis, and Inuit peoples in Alberta. Hours are 12 p.m. to 8 p.m., Monday to Friday. Service area Alberta Resource type Telephone Support type Wellness support Target demographic Indigenous population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families Yes Language spoken English 🍁 -
Interligne
Call or text for 24-hour support and information for the LGBTQ+ community
Contact 1 (888) 505-1010 Information Call or text for 24-hour support and information for the LGBTQ+ community. Service area Quebec Resource types Telephone, text Support type Wellness support Target demographic LGBTQ2SIA+ population Serves children (0–12) — Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Languages spoken English 🍁, French ⚜️ -
Kamatsiaqtut Helpline
Call for 24/7 confidential wellness support. Staffed by trained volunteers
Contact 1 (800) 265-3333 Information 24/7 confidential support. Staffed by trained volunteers. Service area Nunavut Resource type Telephone Support type Wellness support Target demographic General population Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families Yes Languages spoken English 🍁, French ⚜️, Inuktitut ᐃᓄᒃᑎᑐᑦ -
Kids Help Phone (Telephone)
24/7 resources, crisis support, and counselling primarily for youth, but anyone can access their services
Contact 1 (800) 668-6868 Information Offers resources, crisis support, and counselling primarily for youth, but anyone can access their services. Contact a professional 24/7. Service area National Resource type Telephone Support type Wellness support Target demographic General population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Languages spoken English 🍁, French ⚜️ -
Klinic Crisis Line
24/7 crisis support
Contact (204) 786-8686 or 1 (888) 322-3019 Information Twenty-four-hour crisis support, seven days a week. Service area Manitoba Resource type Telephone Support type Crisis support Target demographic General population Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families — Language spoken English 🍁 -
Krasman Centre Warm Line
Emotional support, active listening, and connection for adults experiencing loneliness, isolation, anxiety, or who simply need someone to talk to
Contact 1 (888) 777-0979 | krasmancentre.com/what-we-do/warm-line-peer-crisis-support Information Peer support telephone service providing emotional support, active listening, and connection for adults experiencing loneliness, isolation, anxiety, or who simply need someone to talk to. Operated by Krasman Centre, a mental health organization supporting individuals with mental health and substance use challenges. Staffed by trained peer support workers with lived experience who offer non-judgmental, compassionate conversation. Not a crisis line — designed for people seeking emotional support and connection rather than crisis intervention. Service area Ontario: Greater Toronto Area Resource types Telephone, online service Support types Crisis support, peer support Target demographic General population Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families — Language spoken English 🍁 -
LGBTQ2SIA+ Warm Line
Peer support service run by and for LGBTQ2SIA+ people in Newfoundland and Labrador
Contact 1 (866) 230-8041 Information Peer support service run by and for LGBTQ2SIA+ people in Newfoundland and Labrador. Service area Newfoundland and Labrador Resource type Telephone Support type Wellness support Target demographic LGBTQ2SIA+ population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Language spoken English 🍁 -
Lifewise NL First Responder Warm Line
Staffed by first responders who have their own experiences. Open from 12 p.m. – 12 a.m.
Contact 1 (709) 237-4180 Information Staffed by first responders who have their own experiences. Open from 12 p.m.–12 a.m. Service area Newfoundland and Labrador Resource type Telephone Support type Peer support Target demographics Military members and Veterans, public safety personnel, health care providers Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families — Language spoken English 🍁 -
Lifewise Provincial Warm Line
Non-emergency, non-crisis telephone support and referral service from 10:00 a.m. to 12:00 a.m.
Contact 1 (855) 753-2560 Information Non-emergency, non-crisis telephone support and referral service from 10:00 a.m. to 12:00 a.m. Service area Newfoundland and Labrador Resource type Telephone Support type Wellness support Target demographic General population Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families — Languages spoken English 🍁, French ⚜️