| Contact | Call or text : 2-1-1 | Online : 211.ca |
| Information | 211 is available 24/7 across Canada by phone, website, or text. 211 helps connect people to local information and services. |
| Service area | National |
| Resource types | Navigation tool, telephone, text, online service |
| Support type | Wellness support |
| Target demographic | General population |
| Serves children (0–12) | Yes |
| Serves youth (13–17) | Yes |
| Serves adults (18+) | Yes |
| Serves families | Yes |
| Languages spoken | English 🍁, French ⚜️ |
About this directory of supports
Navigating mental health support can be challenging during emergency situations, such as Canada's ongoing wildfires. This comprehensive guide aims to simplify that journey by providing a curated list of evidence-informed and free mental health and well-being resources available across Canada to all communities.
Whether you or your family members are in need of immediate assistance through crisis support, seeking ongoing wellness supports, requiring tools to help navigate further resources, or looking for counselling services, this resource list is designed to help you find the right support to maintain and enhance your mental well-being before, during, and after an emergency.
Although the majority of these resources are tailored to meet the needs of the broader community in Canada (adults, youth, children, and families), a smaller subset of these resources are tailored to specific occupational groups — including public safety personnel (PSP), health care providers (HCP), military members and Veterans — as well as to equity-deserving groups like Indigenous populations, BIPOC communities, and LGBTQ2SIA+ individuals.
Please select the resource that is best tailored to your own needs.
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310 Mental Health Support
Mental health support line, 24/7
Contact 310-6789 Information Mental health support line, 24/7. Service area British Columbia Resource type Telephone Support type Wellness support Target demographic General population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Language spoken English 🍁 -
8-1-1 Healthline
Registered nurses are available 24/7 to provide confidential health advice and support
Contact 8-1-1 Information Registered nurses are available 24/7 to provide confidential health advice and support. Service area National Resource type Telephone Support type Wellness support Target demographic General population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Languages spoken English 🍁, French ⚜️ -
A Woman’s Place
Offers counselling and support, safety planning, protection orders, legal consults and representation for women and children victim to domestic violence
Contact (204) 940-6624 Information Offers counselling and support, safety planning, protection orders, legal consults and representation for women and children victim to domestic violence. Service area Manitoba Resource type Telephone Support type Wellness support Target demographics Women, women and children Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families Yes Language spoken English 🍁 -
Access Mental Health
Non-urgent support for mental health and addiction concerns in the Calgary zone
Contact 1 (844) 943-1500 Information Non-urgent support for mental health and addiction concerns in the Calgary zone. Service area Alberta Resource type Telephone Support types Wellness support, addiction support Target demographic General population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Language spoken English 🍁 -
Across Boundaries
Mental health and addiction support for racialized communities around Toronto
Contact acrossboundaries.ca Information Provides dignified, inclusive and compassionate mental health and addiction services for racialized communities around Toronto. Services include individual support, psychiatric consultation, addictions and wellness services, community outreach, support groups, alternative and complementary therapies, community kitchen, skills building, and social and recreational activities. An anti-racist, anti-Black racism, and anti-oppression framework is provided by staff from the communities they serve. Service area Ontario: Greater Toronto Area Resource types Online service, in-person service Support types Wellness support, addiction support Target demographics People of Colour (BIPOC populations), black population, racialized communities Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Languages spoken English 🍁, French ⚜️, Arabic 🇸🇦, Simplified Chinese 🇨🇳, Traditional Chinese 🇨🇳, Hindi 🇮🇳, Punjabi 🇮🇳 -
Addiction and Mental Health Helpline
Free, confidential, bilingual support is available 24/7
Contact 1 (866) 355-5550 Information Free, confidential, bilingual support is available 24/7. Service area New Brunswick Resource type Telephone Support types Wellness support, addiction support Target demographic General population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Languages spoken English 🍁, French ⚜️ -
Addiction Helpline
Support, information, and referrals to Albertans experiencing addiction and mental health concerns
Contact 1 (866) 332-2322 Information 24/7 confidential service to provide support, information, and referrals to Albertans experiencing addiction and mental health concerns, including problem gambling. Service area Alberta Resource type Telephone Support types Wellness support, addiction support Target demographic General population Serves children (0–12) — Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Language spoken English 🍁 -
AMA’s Physician and Family Support Program
Confidential help and support for physicians, residents, medical students, or their family members facing personal and/or professional concerns
Contact 1 (877) 767-4637 Information Provides 24/7 confidential help and support for physicians, residents, and medical students (or their family members) facing personal and/or professional concerns (e.g., stress, anxiety, and family or relationship issues). Service area Alberta Resource type Telephone Support type Wellness support Target demographics Health care providers, health care provider families Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families Yes Language spoken English 🍁 -
Australian Psychological Society
Information for preparing for disasters and for looking after mental health and well-being after experiencing a natural disaster
Contact psychology.org.au/for-the-public/psychology-topics/disasters Information Information for preparing for disasters and for looking after mental health and well-being after experiencing a natural disaster. Service area International: Australia 🇦🇺 Resource type Online service Support type Wellness support Target demographic General population Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families — Language spoken English 🍁