| Contact | hss.gov.nt.ca/en/services/community-counselling-program-ccp |
| Information | Provides free access to mental health services (phone, in-person) in all of the regions of the NWT. |
| Service area | Northwest Territories |
| Resource types | Online service, in-person service |
| Support type | Counselling |
| Target demographic | General population |
| Serves children (0–12) | Yes |
| Serves youth (13–17) | Yes |
| Serves adults (18+) | Yes |
| Serves families | Yes |
| Languages spoken | English 🍁, French ⚜️ |
About this directory of supports
Navigating mental health support can be challenging during emergency situations, such as Canada's ongoing wildfires. This comprehensive guide aims to simplify that journey by providing a curated list of evidence-informed and free mental health and well-being resources available across Canada to all communities.
Whether you or your family members are in need of immediate assistance through crisis support, seeking ongoing wellness supports, requiring tools to help navigate further resources, or looking for counselling services, this resource list is designed to help you find the right support to maintain and enhance your mental well-being before, during, and after an emergency.
Although the majority of these resources are tailored to meet the needs of the broader community in Canada (adults, youth, children, and families), a smaller subset of these resources are tailored to specific occupational groups — including public safety personnel (PSP), health care providers (HCP), military members and Veterans — as well as to equity-deserving groups like Indigenous populations, BIPOC communities, and LGBTQ2SIA+ individuals.
Please select the resource that is best tailored to your own needs.
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Community Counselling Program
Provides free access to mental health services (phone, in-person) in all of the regions of the Northwest Territories
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ConnexOntario: Telephone
Provides service information for people experiencing problems with gambling, drugs, alcohol, or mental health, 24/7
Contact 1 (866) 531-2600 Information Provides service information for people experiencing problems with gambling, drugs, alcohol, or mental health, 24/7. Service area Ontario Resource type Telephone Support types Wellness support, addiction support Target demographic General population Serves children (0–12) — Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Languages spoken English 🍁, French ⚜️ -
Employee Assistance Program
An online chat that can be used to get a referral for counselling sessions with a mental health professional. For current/former CAF or RCMP members and their families
Contact health.canada.ca/en/health-canada/services/environmental-workplace-health/occupational-health-safety/employee-assistance-services/contact-us/chat-step-1-3.html Information An online chat that can be used to get a referral for counselling sessions with a mental health professional. For current/former CAF or RCMP members and their families. Service area National Resource type Online service Support type Wellness support Target demographics Military members and Veterans, military families Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families Yes Languages spoken English 🍁, French ⚜️ -
Family Information Line
A confidential, personal, bilingual, and free service offering information, support, referrals, reassurance, and crisis management to the military community
Contact 1 (800) 866-4546 Information A confidential, personal, bilingual, and free service offering information, support, referrals, reassurance, and crisis management to the military community. Service area National Resource type Telephone Support type Counselling Target demographic Military families Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families Yes Languages spoken English 🍁, French ⚜️ -
Government of PEI: Mental Health Support and Services
Many mental health resources, services, and ways to access counselling in PEI
Contact princeedwardisland.ca/en/information/health-pei/mental-health-support-and-services Information Many mental health resources, services, and ways to access counselling in PEI. Service area Prince Edward Island Resource type Resource hub Support type Wellness support Target demographic General population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families Yes Languages spoken English 🍁, French ⚜️ -
Government of Quebec: Ministry of Health and Social Services
Telephone line providing access to health and social services information, assessment, and support 24 hours a day, seven days a week
Contact 8-1-1 | quebec.ca/en/health/finding-a-resource/info-social-811 Information Telephone line providing access to health and social services information, assessment, and support 24 hours a day, seven days a week. Seniors can speak with nurses and social workers who provide: mental health assessment and guidance, crisis intervention support, information about available mental health and social services for older adults, navigation assistance to appropriate resources, and referrals to specialized services. Aims to ensure seniors receive appropriate care and support in timely manner. Service area Quebec Resource type Telephone Support types Crisis support, wellness support Target demographics Seniors, older adults Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families — Languages spoken English 🍁, French ⚜️ -
Health Canada: Get help with substance use
Services available 24/7 in multiple languages with free, confidential support for substance use and addiction across all provinces and territories
Contact canada.ca/en/health-canada/services/substance-use/get-help-with-substance-use.html Information Comprehensive national resource page providing Canada-wide services, provincial and territorial health supports, programs for Indigenous peoples, harm reduction services, overdose prevention resources, quit smoking services, and mental health support. Includes helplines, peer support groups, supervised consumption sites, naloxone access points, and culturally sensitive resources. Services available 24/7 in multiple languages with free, confidential support for substance use and addiction across all provinces and territories. Service area National Resource type Resource hub Support types Wellness support, addiction support Target demographic General population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families Yes Languages spoken English 🍁, French ⚜️ -
HealthLine 811
Education and support line available to the people of Saskatchewan for confidential, 24-hour advice about health, mental health, and addictions
Contact 8-1-1 | saskatchewan.ca/residents/health/accessing-health-care-services/healthline Information Confidential, 24-hour health, mental health, and addictions advice, education, and support line available to the people of Saskatchewan. Service area Saskatchewan Resource type Telephone Support type Wellness support Target demographic General population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families Yes Languages spoken French ⚜️, English 🍁, Arabic 🇸🇦, Cantonese 🇭🇰, Hindi 🇮🇳, Inuinnaqtun 🇳🇺, Inuktitut ᐃᓄᒃᑎᑐᑦ, Japanese 🇯🇵, Khmer 🇰🇭, Korean 🇰🇷, Punjabi 🇮🇳, Simplified Chinese 🇨🇳, Traditional Chinese 🇨🇳, Somali 🇸🇴, Spanish 🇪🇸, Ukrainian 🇺🇦, Urdu 🇵🇰, Vietnamese 🇻🇳