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Resources: Telephone

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About this directory of supports

Navigating mental health support can be challenging during emergency situations, such as Canada's ongoing wildfires. This comprehensive guide aims to simplify that journey by providing a curated list of evidence-informed and free mental health and well-being resources available across Canada to all communities.

Whether you or your family members are in need of immediate assistance through crisis support, seeking ongoing wellness supports, requiring tools to help navigate further resources, or looking for counselling services, this resource list is designed to help you find the right support to maintain and enhance your mental well-being before, during, and after an emergency.

Although the majority of these resources are tailored to meet the needs of the broader community in Canada (adults, youth, children, and families), a smaller subset of these resources are tailored to specific occupational groups — including public safety personnel (PSP), health care providers (HCP), military members and Veterans — as well as to equity-deserving groups like Indigenous populations, BIPOC communities, and LGBTQ2SIA+ individuals.

Please select the resource that is best tailored to your own needs.

  • Warm Line Ontario

    Confidential and anonymous peer support service for adults who feel lonely, isolated, anxious, depressed, or in need of a friendly ear


    ContactCall : (416) 960-9276 or Text : (647) 557-5882 | warmline.ca
    InformationConfidential and anonymous peer support service for adults who feel lonely, isolated, anxious, depressed, or in need of a friendly ear. Services include phone support, text support, and online chat through their website. Not a crisis line — designed for people who need someone to talk to but are not in immediate crisis.
    Service areaOntario
    Resource typesTelephone, text
    Support typesPeer support, crisis support
    Target demographicsOlder adults, seniors
    Serves children (0–12)
    Serves youth (13–17)
    Serves adults (18+)Yes
    Serves families
    Language spokenEnglish 🍁