| Contact | redcross.ca/how-we-help/emergencies-and-disasters-in-canada/be-ready-emergency-preparedness-and-recovery/emergency-preparedness-for-older-adults |
| Information | Instructions for seniors to know what to expect, how to prepare, and where to find the information in a disaster or emergency. |
| Service area | National |
| Resource types | Information, online service |
| Support type | Psychosocial emergency preparedness |
| Target demographics | Older adults, seniors |
| Serves children (0–12) | — |
| Serves youth (13–17) | — |
| Serves adults (18+) | Yes |
| Serves families | — |
| Languages spoken | English 🍁, French ⚜️ |
About this directory of supports
Navigating mental health support can be challenging during emergency situations, such as Canada's ongoing wildfires. This comprehensive guide aims to simplify that journey by providing a curated list of evidence-informed and free mental health and well-being resources available across Canada to all communities.
Whether you or your family members are in need of immediate assistance through crisis support, seeking ongoing wellness supports, requiring tools to help navigate further resources, or looking for counselling services, this resource list is designed to help you find the right support to maintain and enhance your mental well-being before, during, and after an emergency.
Although the majority of these resources are tailored to meet the needs of the broader community in Canada (adults, youth, children, and families), a smaller subset of these resources are tailored to specific occupational groups — including public safety personnel (PSP), health care providers (HCP), military members and Veterans — as well as to equity-deserving groups like Indigenous populations, BIPOC communities, and LGBTQ2SIA+ individuals.
Please select the resource that is best tailored to your own needs.
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Canadian Resource Centre for Victims of Crimes
The CRCVC provides support, research, and education to survivors of serious crime and stakeholders in Canada
Contact crcvc.ca Information The Canadian Resource Centre for Victims of Crime (CRCVC) provides support, research, and education to survivors of serious crime and stakeholders in Canada. All services are free of charge and confidential. We offer bilingual assistance and advocacy regardless of whether the perpetrator of the crime has been identified, apprehended, prosecuted, or convicted. Service area National Resource type Resource hub Support type Wellness support Target demographics General population, victim services Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families Yes Languages spoken English 🍁, French ⚜️ -
Centre for Addiction and Mental Health
CAMH provides a wide range of mental health services for patients of all ages and families
Contact camh.ca Information CAMH provides a wide range of mental health services for patients of all ages and families. Service area National Resource type Online service Support type Wellness support Target demographic General population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families Yes Languages spoken English 🍁, French ⚜️ -
Employee Assistance Program
An online chat that can be used to get a referral for counselling sessions with a mental health professional. For current/former CAF or RCMP members and their families
Contact health.canada.ca/en/health-canada/services/environmental-workplace-health/occupational-health-safety/employee-assistance-services/contact-us/chat-step-1-3.html Information An online chat that can be used to get a referral for counselling sessions with a mental health professional. For current/former CAF or RCMP members and their families. Service area National Resource type Online service Support type Wellness support Target demographics Military members and Veterans, military families Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families Yes Languages spoken English 🍁, French ⚜️ -
Family Information Line
A confidential, personal, bilingual, and free service offering information, support, referrals, reassurance, and crisis management to the military community
Contact 1 (800) 866-4546 Information A confidential, personal, bilingual, and free service offering information, support, referrals, reassurance, and crisis management to the military community. Service area National Resource type Telephone Support type Counselling Target demographic Military families Serves children (0–12) — Serves youth (13–17) — Serves adults (18+) Yes Serves families Yes Languages spoken English 🍁, French ⚜️ -
Health Canada: Get help with substance use
Services available 24/7 in multiple languages with free, confidential support for substance use and addiction across all provinces and territories
Contact canada.ca/en/health-canada/services/substance-use/get-help-with-substance-use.html Information Comprehensive national resource page providing Canada-wide services, provincial and territorial health supports, programs for Indigenous peoples, harm reduction services, overdose prevention resources, quit smoking services, and mental health support. Includes helplines, peer support groups, supervised consumption sites, naloxone access points, and culturally sensitive resources. Services available 24/7 in multiple languages with free, confidential support for substance use and addiction across all provinces and territories. Service area National Resource type Resource hub Support types Wellness support, addiction support Target demographic General population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families Yes Languages spoken English 🍁, French ⚜️ -
Hope for Wellness Helpline (Chat)
Immediate, culturally competent telephone crisis intervention counselling support for First Nations and Inuit
Contact hopeforwellness.ca Information Immediate, culturally competent telephone crisis intervention counselling support for First Nations and Inuit. (Cree, Ojibway, and Inuktitut chatters available upon request.) Service area National Resource type Online service Support type Crisis support Target demographic Indigenous population Serves children (0–12) — Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Languages spoken English 🍁, French ⚜️, Cree ᓀᐦᐃᔭᐍᐏᐣ, Ojibway ᐊᓂᔑᓈᐯᒧᐎᓐ, Inuktitut ᐃᓄᒃᑎᑐᑦ -
Hope for Wellness Helpline (Telephone)
Immediate culturally competent, telephone crisis intervention counselling support for First Nations and Inuit. Open 24/7
Contact 1 (855) 242-3310 Information Immediate culturally competent, telephone crisis intervention counselling support for First Nations and Inuit. Open 24/7. (Cree, Ojibway, and Inuktitut speakers available upon request.) Service area National Resource type Telephone Support type Crisis support Target demographic Indigenous population Serves children (0–12) — Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Languages spoken English 🍁, French ⚜️, Cree ᓀᐦᐃᔭᐍᐏᐣ, Ojibway ᐊᓂᔑᓈᐯᒧᐎᓐ, Inuktitut ᐃᓄᒃᑎᑐᑦ -
Kids Help Phone (Online)
Offers resources, crisis support, and counselling primarily for youth, but anyone can access their services
Contact kidshelpphone.ca Information Offers resources, crisis support, and counselling primarily for youth, but anyone can access their services. Service area National Resource type Online service Support type Wellness support Target demographic General population Serves children (0–12) Yes Serves youth (13–17) Yes Serves adults (18+) Yes Serves families — Languages spoken English 🍁, French ⚜️