Gloria, displaced resident

“When I do drift off, I wake up panicked, thinking about how difficult it will be to find a new home, worrying about the cost of rent, and fearing that I won’t find a space I can access”

Aster. Black-ink illustration generated by AI
An elderly woman in a wheelchair is assisted by a firefighter and paramedic

The emergency

I’m Gloria. After a fire in my housing complex, I am unable to return to my apartment. I feel like the ground has disappeared beneath me. I am 78 years old and I use a wheelchair. With my limited mobility and fixed income, the question of where I will live feels overwhelming and urgent.

I lived in that apartment for 30 years. It was accessible, familiar, and affordable. Losing it feels like surrendering my sense of safety and stability all at once.

I am currently staying with a friend, but it’s a small bachelor pad. I know I can’t stay for long. That uncertainty sits constantly in my chest. I barely sleep. My mind races through worst-case scenarios. When I do drift off, I wake up panicked, thinking about how difficult it will be to find a new home, worrying about the cost of rent, and fearing that I won’t find a space I can access.

I am so tired. I can hardly think. I don’t even know where to start. My friend’s apartment isn’t set up for my chair, and every movement feels like an obstacle course. I am trapped and afraid of what will happen next.

More and more, I feel helpless, unsure who to call, what support exists, or whether anyone can help me before I run out of options.

How CanEMERG can help

We have fact sheets, tool kits, and resources for people like Gloria:

Along with guidance for the practitioners, managers, and administrators who direct the system’s response to emergencies like this one:

Help is within reach.

An elderly woman in a wheelchair looks intently at the smartphone she is holding