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About this directory of supports

Navigating mental health support can be challenging during emergency situations, such as Canada's ongoing wildfires. This comprehensive guide aims to simplify that journey by providing a curated list of evidence-informed and free mental health and well-being resources available across Canada to all communities.

Whether you or your family members are in need of immediate assistance through crisis support, seeking ongoing wellness supports, requiring tools to help navigate further resources, or looking for counselling services, this resource list is designed to help you find the right support to maintain and enhance your mental well-being before, during, and after an emergency.

Although the majority of these resources are tailored to meet the needs of the broader community in Canada (adults, youth, children, and families), a smaller subset of these resources are tailored to specific occupational groups — including public safety personnel (PSP), health care providers (HCP), military members and Veterans — as well as to equity-deserving groups like Indigenous populations, BIPOC communities, and LGBTQ2SIA+ individuals.

Please select the resource that is best tailored to your own needs.

  • 9-8-8: Suicide Crisis Helpline

    “You deserve to be heard. We’re here to listen. A safe space to talk, 24 hours a day, every day of the year”


    ContactCall or text : 9-8-8 | Online : 988.ca
    Information"You deserve to be heard. We’re here to listen. A safe space to talk, 24 hours a day, every day of the year."
    Service areaNational
    Resource typesTelephone, text, online service
    Support typeCrisis support
    Target demographicGeneral population
    Serves children (0–12)
    Serves youth (13–17)
    Serves adults (18+)Yes
    Serves families
    Languages spokenEnglish 🍁, French ⚜️
  • 2-1-1

    211 is available 24/7 all across Canada by phone, website, or text. 211 helps connect people to local information and services


    ContactCall or text : 2-1-1 | Online : 211.ca
    Information211 is available 24/7 across Canada by phone, website, or text. 211 helps connect people to local information and services.
    Service areaNational
    Resource typesNavigation tool, telephone, text, online service
    Support typeWellness support
    Target demographicGeneral population
    Serves children (0–12)Yes
    Serves youth (13–17)Yes
    Serves adults (18+)Yes
    Serves familiesYes
    Languages spokenEnglish 🍁, French ⚜️
  • Distress Centre: Crisis Support

    24-hour crisis support accessible by telephone or text


    Contact(403) 266-4357
    InformationTwenty-four-hour crisis support accessible by telephone or text.
    Service areaAlberta
    Resource typesTelephone, text
    Support typeCrisis support
    Target demographicGeneral population
    Serves children (0–12)
    Serves youth (13–17)
    Serves adults (18+)Yes
    Serves families
    Language spokenEnglish 🍁
  • Text4Hope

    Ongoing supportive text content to help Albertans identify and adjust negative thoughts, feelings, and behaviours during stressful times


    Contact3-9-3-9-3-9
    InformationOngoing supportive text content to help Albertans identify and adjust negative thoughts, feelings, and behaviours during stressful times. Text HOPEAB to 393939 to subscribe for free.
    Service areaAlberta
    Resource typeText
    Support typeWellness support
    Target demographicGeneral population
    Serves children (0–12)Yes
    Serves youth (13–17)Yes
    Serves adults (18+)Yes
    Serves families
    Language spokenEnglish 🍁
  • Warm Line Ontario

    Confidential and anonymous peer support service for adults feeling lonely, isolated, anxious, depressed, or in need of a friendly ear. Operated by Progress Place, a mental health and addiction community support agency. Services include phone support (416-960-WARM/9276), text support (647-557-5882), and online chat through their website. Staffed by trained peer support workers with lived experience…


    ContactCall : 416-960-9276 Text: 647-557-5882 | warmline.ca
    InformationConfidential and anonymous peer support service for adults feeling lonely, isolated, anxious, depressed, or in need of a friendly ear. Operated by Progress Place, a mental health and addiction community support agency. Services include phone support (416-960-WARM/9276), text support (647-557-5882), and online chat through their website. Staffed by trained peer support workers with lived experience who provide non-judgmental listening, emotional support, and resource information. Not a crisis line – designed for people who need someone to talk to but are not in immediate crisis. Helps reduce feelings of isolation and provides connection during evening hours when many other services are closed. All conversations are confidential. No caller ID or personal information required. Warm, compassionate approach from peer supporters who understand mental health challenges firsthand.
    Service areaOntario
    Resource typesTelephone, text
    Support typesPeer support, crisis support
    Target demographicsOlder adults, seniors
    Serves children (0–12)
    Serves youth (13–17)
    Serves adults (18+)Yes
    Serves families
    Language spokenEnglish 🍁